Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in online casino gaming in New Zealand. All reputable online casinos verify player age before allowing access to gaming platforms.
If you are under the legal age, please do not gamble.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these warning signs in your behaviour, seek help immediately:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activity or lying about how much time or money you spend gambling
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling as an escape from problems, stress, or negative emotions
- Borrowing money or accumulating debt to fund gambling activities
- Continuing to gamble despite financial, personal, or professional harm
- Failed attempts to cut back or control gambling
- Feeling a need to gamble with increasing amounts for excitement
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Spending Limits: Control the amount you spend on gaming activities
- Reality Checks: Receive reminders about how long you have been playing
- Session Limits: Set automatic time limits for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Close your account if you wish to stop gambling entirely
Speak with your casino's customer support team to activate these features on your account.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organizations:
New Zealand
- Gambling Commission – Problem Gambling Support: Free, confidential support and counselling
Website: www.gambling.govt.nz - NCPG Gamblers Help: Support services and resources for problem gambling
Call: 0800 654 655 (free call, 24/7) - Problem Gambling Foundation: Counselling, support groups, and resources
Website: www.problemgambling.nz
International Support (for reference)
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Need Help? Reach Out Today
If you or someone close to you is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support. Professional counsellors are available 24/7 to listen and help you take back control.
Call the NCPG Gamblers Help line now: 0800 654 655
Remember: Recovery is possible, and help is just a phone call away.
Disclaimer: This Responsible Gaming information is provided for educational purposes. If you choose to gamble online, do so only on licensed, regulated platforms that are authorized to operate in New Zealand. Always gamble within your budget and never gamble with money you cannot afford to lose.